Our Mission

At Connor Support LLC., our mission is to provide high-quality, reliable technical support, repair, and services for your inspection system to help our clients keep their equipment running smoothly. We strive to offer expert solutions, backed by years of industry experience, with a focus on customer satisfaction and safety.

Our Story

Founded in 2009, Connor Support LLC. began as a specialized service provider for advanced inspection and repair systems. With a strong foundation in engineering, manufacturing, and field support, we’ve grown into a trusted partner for companies in industries like electronics and manufacturing. Over the years, we’ve built a reputation for delivering high-performance solutions that meet and exceed our clients' expectations.

Our Expertise

With decades of combined experience in the field, our team is dedicated to offering services that cover every aspect of equipment maintenance and repair, including:

• X-ray & Radiation Safety Services: Ensuring safety and compliance through thorough inspections and radiation safety surveys.

• Advanced Inspection & Testing: Offering expert AOI, AXI, and ICT services to ensure high-quality, defect-free components.

• Repair & Refurbishment: Providing top-tier system and parts repairs, including specialized solder repairs and the refurbishment of complex systems.

• Custom Cable & Kit Assemblies: Designing and assembling cables and kits for a wide range of applications.

• Field & Remote Support: Offering both remote troubleshooting and on-site support to keep your operations running seamlessly.

Nationwide On-Site Service

Our team of field engineers is equipped and ready to travel nationwide to provide on-site service wherever our clients need us. Whether it’s system installations, troubleshooting, or routine maintenance, we ensure that your operations continue without interruption, no matter your location. We understand the importance of minimizing downtime and are committed to providing fast, reliable, and expert-level service—right at your doorstep.

Our Team

Led by James (Jim) Behnke, an industry veteran with years of expertise in system repair, technical support, and engineering, our team is the backbone of our success. Jim’s hands-on leadership, combined with his in-depth knowledge of system diagnostics and repair, ensures that we offer exceptional service to every client.

Supporting Jim is a talented team of 4 field service engineers who bring specialized knowledge in system inspection, repair, and refurbishment. Additionally, our 2 admin assistants play a crucial role in streamlining scheduling, certifications, and overall business operations, helping us stay efficient and responsive to client needs.

Why Choose Us?

Experienced Professionals: Our team brings decades of hands-on experience to every project.

1. Customer-Centric: We are committed to providing responsive, reliable service with a focus on your needs.

2. Comprehensive Services: From inspection to repair and refurbishment, we offer a full suite of services to ensure your equipment performs at its best.

3. Nationwide Support: Our field engineers are available to travel across the country to provide on-site services tailored to your business needs.

4. Fast Turnaround: With an in-house warehouse stocked with essential parts, we can quickly address any issues and minimize downtime for your business.